Contact Us

Care when and where you need it

Help is available 24/7 for our patients.

We are here for you.

main phone number

main FAX number

This number is answered 24 hours a day / 7 days a week.
During office hours, our operators will answer your call and direct you to the correct person or will take a message. After hours, this same number is answered by the evening call service, with messages directed to the provider on call.

We ask that you always call us FIRST
before going to the emergency room.

Your care team at Highlands is more familiar with your current
treatment and will be able to better triage your condition.

However, if you are having a medical emergency such as
shortness of breath, chest pain, etc.–please proceed straight to the ER.

You Are Not Alone

Your journey with cancer is unique, but you don’t have to face it alone.

At Highlands Oncology, you have a team dedicated to walking with you every step of the way. Whether you need medical advice, emotional support, financial guidance, or simply someone to answer your questions, we are here for you. Keep this guide handy and use it as a reference when you need contact information, resources, or reminders about the many services available to you.

We invite you to stay connected with Highlands beyond your visits:

Phone Support

Call (479) 587-1700, 24/7 for urgent needs or questions.

CareSpace Portal

Message your care team, access test results, and keep loved ones informed.

Support Groups & Events

Ask your navigator or social worker about upcoming groups and activities to help you connect with others.

Survivorship Care

When treatment ends, we will work with you on a personalized plan for long-term health and follow-up.

Thank you for allowing us to be part of your story. It is our privilege to serve you, and we are committed to delivering care that is compassionate, innovative, and close to home.

Referring Physicians

At Highlands Oncology, we value our partnerships with referring providers and are committed to ensuring your patients receive seamless, coordinated, and compassionate cancer care. Our goal is to make the referral process as straightforward and efficient as possible—so your patients can get the care they need without delay.

Referrals can be submitted in one of the following ways:

Fax: 479-301-2204
Email: patientaccess@hogonc.com

Please include:

Patient demographics and contact information
Copy of insurance card(s)
Relevant medical records, imaging, and pathology reports
Recent lab results

Referrals submitted without medical records or insurance information may experience delays in scheduling.

Referral forms:

New Patient Referral Form

Release of Information Form

Outside Infusion Form

“Highlands is the most professional, amazing, and caring Cancer treatment center you could ever need for your care.”

HIGHLANDS PATIENT

Privacy Policy

At Highlands Oncology, your privacy is out utmost concern. Because of this, we have a robust Notice of Privacy Practices. To view the full policy, follow the link below.

Download PDF of Policy